808-389-7251 • emery.bullock@gmail.com

~ Active TS/SCI Security Clearance ~

Network Engineer

Goal-oriented network administrator with broad-based background administering, supporting, and troubleshooting sophisticated network infrastructures. Proven capacity for installing, configuring, updating, and upgrading a breadth of hardware, software, and network peripherals. Exemplary leadership, training, and mentoring talents. Skilled at interfacing with and tailoring communications for all levels of technical expertise. History of rapidly, accurately, and efficiently resolving complex technical issues. Excel at isolating root source of and resolving complex network performance issues.

Areas of Expertise:

·       User Training and Support ·       Team Building / Coaching ·       Systems Implementation ·       Customer Relationship Management

·       Testing, Analysis & Enhancement ·       Security, Backup & Recovery Strategies ·       Troubleshooting & Problem Resolution

 

Technical Proficiencies

 

Certifications:	CompTIA A+, CompTIA Security+, Cisco Certified Network Administrator (CCNA), Cisco Certified Network Professional (CCNP),Cisco Certified Internetwork Expert Routing and Switching Written
Platforms:	Windows 2K/XP, UNIX, Linux, Windows 2003 Server, Active Directory
Tools:	MS Office, DNS, Symantec Anti-Virus/Firewall, What’s Up Gold, Exchange, Intelligent Agent Security Manager (IASM), eEyeRetina network security scanner, Remedy, FACIT logging system
Hardware:	Cisco routers/switches KIV-7, Taclane (KG-175), Network Encryption System (NES), AN/CYZ-10, KYK-13; Polycom and Tandberg video teleconferencing equipment
Networking:	CENTRIXS, TCP/IP, OSPF, BGP, Gigabit/Fast Ethernet, ATM

 

Professional Experience

Allied Technology Group Inc., San Diego, California

System/Network Engineer, 6/2009 – Present

Key member of SPAWAR Systems Center Pacific (SSC PAC)’s Afloat Fleet System Engineer team accountable for delivering key support to key US Navy and Marines networks. Perform installation, testing, evaluation and configuration of network software systems and hardware components. Deliver training, support, maintenance and troubleshooting to system users. Participate in vendor negotiation and procurement of network technologies. Created and updated network standard operating procedures (SOP).

§      Integral in providing consulting services pertaining to Microsoft and Cisco enterprise networking products.

§      Recognized throughout organization as subject-matter expert (SME) in data network installation, support and administration.

§      Commended by senior leadership for resolving major connectivity and service issues between multiple sites, enabling timely completion of critical projects.

§      Skillfully executed training sessions that outfitted staff with critical skills for troubleshooting and resolving network issues with varying levels of complexity; praised by attendees for thoroughness, clarity and effectiveness of classes.

§      Played key role in resolving network outages and upgrading network services by coordinating access and configuration of routers and switches.

US Navy, Various Locations

System Administrator, 4/2006 – 1/2009

Coordinated maintenance and support of large, multi-site voice/data network for NCTAMS PAC, the Navy’s largest network operations center (NOC). Provided software, hardware and network integration support for CENTRIXS system. Monitored and resolved information security issues for five divisions, 50+ workstations, and four servers. Installed, configured, updated, and troubleshot a variety of hardware and software systems. Implemented and monitored security, disaster recovery, and information assurance systems. Provided training to team of 40 in daily operations and technical procedures. Interfaced with users in gathering information on and providing support for a variety of technical issues.

§      Hand-picked to serve as system administrator for Combined Enterprise Information Exchange System (CENTRIXS) network.

§      Spearheaded development and implementation of several new standard operating procedures (SOP), leading to significant increase in profitability and productivity.

§      Skillfully maintained $175K+ inventory comprised of over 350 pieces of computer equipment and peripherals at 100% accountability.

§      Successfully resolved over 2,000 trouble tickets over a period of almost two years.

US Navy, Various Locations

System Engineer, 11/2002 – 12/2006

Provided administration, support and troubleshooting for complex, multi-site network. Developed and monitored enterprise-wide disaster recovery plan, security policy, and backup strategy. Provided support and training to users.

§      Regularly selected for positions of increasing technical responsibility.

§      Steered restructuring and re-cabling of NOC, leading to dramatic increase in efficiency and manageability.

§      Skillfully migrated 30-server Windows NT 4.0 infrastructure, and updated MS Exchange from 5.5 to 2003, leading to significant increase in security, stability, and productivity.

US Navy, Various Locations

Network Technician, 10/1999 - 11/2002

Accountable for installing, configuring and troubleshooting all network hardware, software and components. Established and managed user accounts and groups.

§      Directed relocation of all servers.

§      Spearheaded replacement of outdated token ring network with new 10/100 Mbs Ethernet network.

 

Education & Credentials

Master of Business Administration (MBA) (Currently pursuing)

University of Phoenix, Phoenix, Arizona

Bachelor of Science in Computer Information System (2008)